What is the Live Help module and how does it help my website?

The Live Help module is a series of web pages loaded on your website. The Live Help module enables your websitors to quick access to Live Operators.

How do you install Live Help?

Copy this code to the html of the site.

   <iFrame
          name="livehelp"
          src="http://www.miamiSP.com/livehelp/accountNumber/"
          marginwidth="0"
          marginheight="0"
          width="143"
          height="55"
          frameborder="0"
          scrolling="no">
   </iFrame>

* if you are not sure how to do the step above, our tech will help you install Live Help.

Does Live Help work with Secure Sockets Layer?

Yes, you can Encrypt your live help sessions to protect the information transmited. Verisign 128 or 256 bit SSL encryption, offering the strongest encryption available to every site visitor.

How many Operators can operate the sytem at once?

At this point we have not limited the number of Operators or web Visitors. We want you to succeed and convert all your visitors to sales.